General Questions

• Service Animals are Welcome in our properties
• Cielo Stays Phone Number and Guest Services Channels 📞
• Do you offer late check-out? 🕐
• Emotion Support Animals Are welcome 🐶
• Do you offer early check-in? ⏳
• The fine Print Section
• Do you provide cribs or pack and play ?
• Injury? 🤕
• SHUTTLE SERVICE INFORMATION
• Downloading Receipts for Past Reservations on Other Platforms 🧾
• Why We Ask for Your ID and Signature Before Your Stay 🏡🔐